How we handle your information.

1. Information we collect

We collect information you choose to provide when you contact us, request a proposal, subscribe to updates, join a meeting, or work with us on a project. This may include your name, email address, phone number, company name, role, project details, budget range, timeline, and any message or files you send.

We may also collect basic technical information when you visit the website, such as device type, browser, pages viewed, referring page, approximate location, IP address, and interaction data. This helps us understand site performance, diagnose issues, and improve the experience.

2. How we use information

We use information to respond to inquiries, evaluate project fit, prepare proposals, schedule calls, deliver services, manage client relationships, provide support, improve our website, protect our systems, and comply with legal or business obligations.

We do not use your information to build unrelated consumer profiles. We do not sell personal information. If we use analytics or marketing tools, we aim to use them in a limited, business-focused way that supports communication and service improvement.

• Responding to contact forms and emails
• Preparing estimates, scopes, and project recommendations
• Delivering development, AI, automation, cloud, and consulting services
• Managing invoices, contracts, access, and support requests
• Improving website quality, security, and performance

3. Project and client data

During a project, clients may share business data, technical documentation, credentials, design assets, user stories, sample datasets, API information, or access to third-party tools. We use project data only to evaluate, plan, build, test, support, and deliver the agreed services.

Clients are responsible for ensuring they have the right to share project data with us and for telling us about any sensitive, regulated, or restricted data before sending it. If special handling is required, it should be documented in the project agreement.

4. AI, automation, and third-party tools

Some projects may involve AI platforms, automation tools, cloud providers, analytics services, hosting platforms, communication tools, or other third-party vendors. These providers may process information according to their own terms, privacy policies, and security practices.

When we help implement AI or automation workflows, we recommend limiting sensitive data, using role-based access, reviewing outputs before high-impact decisions, and maintaining audit trails where appropriate. The client remains responsible for the final use of AI systems in their business.

5. Cookies and analytics

Our website may use cookies or similar technologies to keep the site working, understand traffic patterns, remember preferences, measure performance, and improve content. You can usually control cookies through your browser settings.

If analytics tools are used, the data is generally aggregated or used to understand how visitors interact with the website. Blocking cookies may affect some features, but the website should remain usable for basic browsing and contact.

6. How we share information

We may share information with service providers that help us operate the website, communicate with clients, host systems, process payments, store files, manage projects, analyze performance, or deliver technical services. These providers should use information only for the services they provide to us.

We may also disclose information if required by law, legal process, security investigation, rights protection, business transfer, or to prevent fraud, abuse, or harm. We do not sell your personal information to data brokers.

7. Data retention

We keep information for as long as reasonably needed for the purpose it was collected, including responding to inquiries, managing projects, maintaining business records, resolving disputes, meeting legal obligations, and improving services.

Retention periods vary depending on the type of information. Project records may be kept longer than website analytics because they may be needed for support, accounting, security, or contractual reasons. When information is no longer needed, we may delete, anonymize, or archive it.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure storage, password practices, environment separation, and careful vendor selection.

No method of transmission or storage is completely secure. You should avoid sending highly sensitive information through general contact forms or email unless we have agreed on a secure transfer method.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. You may also ask us not to contact you for non-essential communications.

To make a privacy request, email contact@benta-connect.com with enough detail for us to understand and verify the request. We may need to retain certain information when required for legal, security, accounting, or legitimate business reasons.

10. International visitors

Benta Connect may work with clients, tools, and service providers in different locations. If you access the website or communicate with us from outside the United States, your information may be processed in the United States or other countries where our providers operate.

We aim to handle information responsibly wherever it is processed. If a project requires specific cross-border data transfer terms, data processing terms, or regional compliance language, those requirements should be addressed in the project agreement.

11. Children and sensitive information

Our website and services are intended for businesses and professional users. They are not directed to children, and we do not knowingly collect personal information from children.

Please do not send sensitive personal information, regulated health information, financial account numbers, government identifiers, or confidential customer data through general contact forms unless we have agreed on a secure and appropriate process.

12. Updates and contact

We may update this Privacy Policy as our website, tools, services, or legal obligations change. The updated version will be posted on this page with a new last updated date.

Questions or privacy requests can be sent to contact@benta-connect.com. If you are a client, project-specific privacy and data handling obligations may also appear in your proposal, statement of work, data processing agreement, or master services agreement.